Privacy Policy
Privacy Policy
PRIVACY POLICY
Effective Date: May 2022
TaxDay LLC, a Florida limited liability company (“we,” “us,” “our,” or “Company”) knows that you care about how your personal information is used and shared, and we take your privacy seriously. Please read the following to learn more about how we use your personal information, including sensitive and device data that we collect on our website and mobile app TaxDay.
By downloading, accessing and/or using our mobile app TaxDay, our website and any other linked pages, features, content, software or using any of our services, including our application services offered from time to time by us in connection therewith (collectively, the “Services”) you agree that you have reviewed and understood our Privacy Policy to your full satisfaction, and that you accept the terms of this Privacy Policy.
Privacy Policy Overview
This Privacy Policy covers our treatment of personally identifiable information (“Personal Information”) and other information that we gather when you access our mobile app and other Services and when you use our mobile app and other Services. In addition, this Privacy Policy covers how you may control your information when you use our mobile app and other Services. California residents can access the California Privacy Notice by clicking >>here<<. This Privacy Policy does not apply to the practices of companies that we do not own or control (including any third-party products or services used for logging into our mobile app and other Services or that are integrated with our mobile app and other Services), or to individuals that we do not employ or manage.
How Personal Information is Collected and Used
The information we gather from users and visitors enable us to personalize and improve our mobile app and other Services, and allows our users to set up a user account and profile that can be used to personalize their experience on our mobile app and other Services. Except as otherwise described in this Privacy Policy, we do not sell or rent your Personal Information to third parties without your consent.
As described in this Privacy Policy, we share non-personally identifiable information with interested third-parties to assist them in understanding the usage patterns for certain content, services, advertisements, promotions, and/or functionality on our mobile app and other Services and to assist with supporting and maintaining our mobile app and other Services. We collect and use the following types of information from our users and visitors:
Information You Provide:
We receive and store any information you enter on our mobile app and other Services or provide to us in any other way. The types of information collected in this manner include:
- To personalize and improve our mobile app and other Services, we may collect location data from your mobile device if you have enabled location tracking. Please see below for more information on how and when we collect your location data on TaxDay.
- To set up your user account and profile, we may collect your full name, state of residence, and email address from you.
- To provide the Services, we may collect location data from your mobile device if you have enabled location tracking. We will also collect data in connection with your use of our mobile app and other Services, such as your website activity, IP address, geolocation, page visits, time on pages, referring and exit pages, and online identifiers.
- To communicate with you, including to respond to your questions and requests, we may use your email address and your account and profile information and any other information you choose to provide to us. We may send you administrative emails to verify your account, to assist with your requests for assistance with your account and/or our mobile app and other Services as well as help protect the identity of your account in case of fraud.
- For billing and account management, our payment processing providers may collect your payment card or account information from you (we do not collect or receive your payment card information).
- To send you information about our current or future products and Services, we may collect your user name and email address from you. By signing up for an account with us we may also send you updates and information on the latest releases and promotional emails to the given email address, with the option to opt-out of receiving promotional emails at any time.
Automatically Collected Information:
Location Data
We collect location data to enable our mobile app to create travel records and other reports to record tax jurisdictions needed to document travel, even when the app is closed or not in use. Location data is uploaded to our server, and you can view and/or delete your location history once you login to the mobile app. When you use the location-enabled feature of our mobile app and other Services we may collect and process information about your actual location, like GPS signals sent by a mobile device. We may also use various technologies to determine location, such as sensor data from your device that may, for example, provide information on nearby Wi-Fi access points and cell towers. We use a Google tool to populate the city and state where you are located into our mobile app and other Services if you have enabled location tracking on your mobile device.
We do not share or sell location data with third parties. Through such feature, you choose with whom you share such location information and the extent of such information you share.
For any questions regarding collection of location data, please contact us using the contact information below.
Providing Our Mobile App and Services. We and some third-party providers we work with automatically receive certain types of information whenever you interact with us on our mobile app and other Services and in some e-mails, we may send each other. In other words, this information is automatically collected from the device you are using. Automatic technologies and services we use may include, for example, Web server logs/IP addresses, cookies, web beacons, and third-party application and content tools.
Other Services: We may provide our mobile app and other Services based on third party applications and content tools on certain company services such as Google Maps. These third parties may automatically receive certain types of information whenever you interact with us on our mobile app and other Services using such third-party applications and tools.
Web Server Logs/IP Addresses: An IP address is a number assigned to your computer whenever you access the Internet. All computer identification on the Internet is conducted with IP addresses, which allow computers and servers to recognize and communicate with each other. We may collect IP addresses to conduct system administration and report aggregate anonymous information to affiliates, business partners and/or vendors to conduct site analysis and Web site performance review.
Cookies: A cookie is a piece of information that is placed automatically on your device drive when you access certain Web services. The cookie uniquely identifies your device to the server. Cookies allow us to store information on the server to help make the Services better for you and to conduct our mobile app and other Services analysis.
Web Beacons: We may use web beacons alone or in conjunction with cookies to compile information about your usage of our mobile app and other Services and interaction with emails from us. Web beacons are clear electronic images that can recognize certain types of information on your computer, such as cookies, when you viewed a particular Web site tied to the web beacon, and a description of a Web site tied to the web beacon. For example, we may place web beacons in marketing emails that notify us when you click on a link in the email that directs you to our Web site. We may use web beacons to operate and improve our Web site and email communications.
How Personal Information is Shared
Personal Information is a key component of our mobile app and our other Services and is treated with the upmost importance when it comes to sharing. Below is the circumstances in which sharing may occur, and our policies on them.
Third Parties: Usage of our mobile app and other Services and other data may be collected on an aggregate basis to provide anonymous analytical information to third-party companies and Company affiliates. No Personal Information is to be shared with such third parties under such circumstances.
Service Providers: We may engage third party companies or individuals as service providers or business partners to process customer information and support our business. These third parties include virtual computing and storage services (such as Amazon Web Services), as well as IT support services.
Affiliates: We may, however, share your Personal Information and non-personally identifiable information with certain sites that control us, are controlled by us, or under common control with us (our “Affiliates”), and sites operated by our Affiliates or our other businesses so that they and we can offer you services and products that may be of interest to you and to process such information on our behalf.
Services Users: While using the Services, including our mobile app, you may be adding other users to your account. You will be able to control what information is seen by these users which may include Personal Information. Only users associated with your account may have access to this information.
Publicly Available Information: When you use the Services, including our mobile app, the features of the Services allow you to share your information with others, including the public, such as your public user profile information, and may be searchable by search engines. You may use the user settings in the our mobile app and other Services to control the information about you that is visible and publicly available to others.
Sale of Business: If our company is sold, whether by merger, sale of assets, sale of equity, change of control, bankruptcy proceeding or otherwise, your information collected by us, including any of our related databases could, in whole or in part, be sold as part of that transaction. In the event we go through a business transition, such as a merger, acquisition by another company, sale of all or a portion of its assets, bankruptcy, dissolution or similar transactions or proceedings, your Personal Information will likely be among the assets transferred.
Partners and Integrations: If we intend to collect and/or share information that is not described in this Privacy Policy, we will either update this Privacy Policy or notify you and ask for your approval to share it with third parties. If you choose to integrate your use of our mobile app and other Services with one or more third-party services you understand that information you have provided to us, including Personal Information, will be pushed to such third-party sites and may be publicly accessible on such sites. Your information, including Personal Information, will then be subject to the Privacy Policies of such third-party sites.
In some cases, we may have a legal obligation or need to collect, use, and/or share your Personal Information, including: (1) to conform to legal requirements or to respond to a subpoena, search warrant or other legal process received by us, whether or not a response is required by applicable law; (2) to enforce the our Terms of Use or to protect our rights; or (3) to protect the rights, property or safety of members of the public, users of our mobile app and other Service and our employees.
We do not sell your Personal Information, including location data.
Legal Bases for Processing Personal Information
We collect and process your Personal Information under the following legal bases:
- Processing your Personal Information is necessary for the performance of a contract with you, or to take steps at your request in order to enter into the contract – this includes providing the mobile app and other Services;
- Processing your Personal Information is necessary for compliance with a legal obligation that applies to us; and
- Processing your Personal Information is necessary to fulfill our legitimate interests or the legitimate interests of a third party, in which case you will be informed of the legitimate interest to the extent it has not already been described by this Privacy Policy. Our legitimate interests may include improving and personalizing our products and services, contacting you to offer information about the products and services we provide, measuring the performance of marketing or advertising campaigns, to improve your experience, to improve our website, to ensure quality control and employee performance standards, to respond to your questions, to manage our business and operations, and to protect ourselves, our employees, our customers, and our operations.
How Long We Keep Your Personal Information
We will keep your information during the time you maintain an active account with us. After you no longer maintain an active account with us, we will only keep your Personal Information as long as we need it to fulfill our legal obligations.
Data Transfers
When you provide your Personal Information to us, we receive and process that information in the United States. For residents of the European Economic Area (“EEA”), please note that the U.S. does not have the same data protection laws as the EEA, and it has not been recognized by the European Commission as providing an adequate level of data protection, to the extent such legal requirements apply to our processing of your Personal Information. However, when we process your Personal Information, we will implement reasonable and appropriate safeguards to ensure that we protect your Personal Information as described in this Privacy Policy.
Security
Upon signing up for an account with us you will be required to provide a password which will help protect your personal account from outside access. If you have any issues with your account protection, please notify us and we will assist in resetting your password.
Keep in mind however, that no method of transmission over the Internet, or method of electronic storage, is 100% secure. We cannot enforce or control the security of the computers, mobile phones, electronic devices, or electronic communication method that a user may utilize to send e-mails and submit information to us over the Internet. Users are responsible for ensuring that the computers, mobile phones, electronic devices and electronic communication methods that they utilize will provide adequate security for communicating with us. To protect user privacy and security, a Web site user must keep his or her password confidential. We are not responsible for the disclosure or interception of your information before we receive it.
We use commercially reasonable physical, administrative, and technical safeguards to preserve the security of your information. Once we receive information, we make commercially reasonable efforts to ensure the security of our systems. However, please note that this is not a guarantee that such information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards.
Children’s Privacy
Our mobile app and other Services are not available to persons under 13 years of age. We do not knowingly collect or maintain personally identifiable information or non-personally-identifiable information from persons under 13 years of age, and no part of our mobile app and other Services is directed to persons under 13. If you are under 13 years of age, then please do not use or access our mobile app and other Services at any time or in any manner. If we learn that personally identifiable information of persons under 13 years of age has been collected on our mobile app and other Services, then we will take the appropriate steps to delete this information immediately. We do not knowingly sell anyone’s Personal Information, including Personal Information of children.
Do Not Track Policy
Our website is not designed to respond to “do not track” signals received from browsers.
Changes to this Privacy Policy
We reserve the right to change this Privacy Policy. If our information practices change at some time in the future, we will post such Privacy Policy changes to our mobile app and other Services to notify you of these changes and provide you with the ability to opt out of these new uses. We will provide notification of the material changes to this Privacy Policy through our mobile app and other Services at least thirty (30) business days prior to the material change taking effect. Any revised Privacy Policy will only apply prospectively to Personal Information or non-personal information collected or modified after the effective date of the revised policy. You should periodically review the Privacy Policy available at our Web site for revisions. Use of our mobile app and other Services after revision of the Privacy Policy signifies your agreement to the revised Privacy Policy.
California Privacy Notice
The law requires TaxDay to tell you about how we collect, use, and share your information in a certain way – specifically, we need to tie it back to “legal categories” of personal information that are listed in the law. To do this, we bundled up the information we gave you above in the sections titled Personal Information Collection and use; and How We Share Your Information, and matched the different examples of personal information we collect about you with the legal categories. To make things easier to understand, we’ve put this information in a chart that shows you four things:
- The legal category of personal information,
- The sources from which we collect each category of information,
- The purpose for why we collect and use your personal information for each category, and
- The business purpose for which we share your personal information, and who we share it with.
We’ve included the above information in the California Privacy Chart at the end of this Privacy Policy. We will include this as a reminder with the California Privacy Chart as well, but it’s important to clarify that the California Privacy Chart lists examples of the types of information included in each legal category.
California Privacy Rights
In certain circumstances, California residents may have the following rights regarding their personal information:
- The right to know what personal information we collect about you,
- The right to know how we share your personal information,
- The right to deletion of your personal information,
- The right to access and get a copy of the personal information we have about you, and
- The right to non-discrimination, or the right to equal service and price even when you exercise your privacy rights.
How to Make a Request: If you wish to exercise any of the rights we’ve described above, please contact us using any of the methods in the Contact Us section below. Be ready to provide your full name and your username, which is the email address you used to create your account. If you have authorized an agent to make a request on your behalf, we will need you to provide the agent’s name and email address, as well as your written authorization appointing the agent to make a request on your behalf.
You can contact us to make a request by email, phone, or regular mail.
European Privacy Rights
To the extent the General Data Protection Regulation (“GDPR”) or the United Kingdom General Data Protection Regulation (“UK GDPR”) apply to our processing of your Personal Information, TaxDay is considered the Controller of the Personal Information we process about you, as described in this Privacy Policy. Under the GDPR or the UK GDPR, EEA and UK residents and nationals may have the following rights:
- The right to be informed of what Personal Information we collect about you, how we collect it, and how we use it.
- The right to request access to the information we have about you, to confirm whether and to what extent we process your personal information, and to ask for certain details about how we process your Personal Information.
- The right to object to processing of your Personal Information, where we process it based on legitimate interests or for direct marketing purposes.
- The right to restrict processing of your Personal Information if you [FINISH]
- The right to delete your Personal Information (also known as the right to be forgotten) when we no longer have a business need to process it.
- The right to correct your Personal Information if it is inaccurate or incomplete.
- The right to data portability, including to receive a copy of your Personal Information or ask us to transfer it to another party.
- The right to review of automated decision-making, if automated decision-making results in a decision that has a legal or other significant effect on you.
- The right to complain to a supervisory authority,
California Privacy Chart
Legal Category* |
Examples of Information Collected |
Source |
Purposes for Collection and Use |
Sharing with Third Parties for a Business Purpose+ |
A. Identifiers. |
Real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, Social Security number, driver’s license number, passport number, or other similar identifiers. |
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B. Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)). |
Name, signature, Social Security number, physical characteristics or description, address, telephone number, passport number, driver’s license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information (for organization accounts only, and only in rare circumstances), medical information, or health insurance information. Some personal information included in this category may overlap with other categories. |
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C. Protected classification characteristics under California or federal law. |
Age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information). |
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D. Commercial information. |
Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies. (this refers to your activities and interactions with our products and services) |
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E. Biometric information. |
Genetic, physiological, behavioral, and biological characteristics, or activity patterns used to extract a template or other identifier or identifying information, such as, fingerprints, faceprints, and voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, and sleep, health, or exercise data. |
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F. Internet or other similar network activity. |
Browsing history, search history, information on a consumer’s interaction with a website, application, or advertisement, device type. |
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G. Geolocation data. |
Physical location or movements. |
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H. Sensory data. |
Audio, electronic, visual, thermal, olfactory, or similar information. |
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I. Professional or employment-related information. |
Current or past job history or performance evaluations. |
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J. Non-public education information (per the Family Educational Rights and Privacy Act (20 U.S.C. Section 1232g, 34 C.F.R. Part 99)). |
Education records directly related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records. |
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K. Inferences drawn from other personal information. |
Profile reflecting a person’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes. |
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* We may also collect your information to comply with laws or regulations or with legal requests that don’t fit into one of the categories we’ve described for you, or to enforce our rights, prevent fraud, and protect our systems, users, and customers.
+ We share the following categories of information about you for business purposes:
A. Identifiers. |
D. Commercial Information |
G. Geolocation |
B. California Customer Records Categories |
F. Internet Activity |
I. Inferences Drawn from Other Personal Information |
Contact Us
You may contact us with questions or concerns, or make a request using any of the following:
Telephone |
support@taxday.com 917-696-4945 |
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TaxDay LLC 2805 E. Oakland Park Blvd, #370 Fort Lauderdale, FL 33306 |